We Respect Your Privacy
In general, you can visit our website without telling us who you are or revealing any personal information about yourself. Our web servers track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. There may be times (such as when you place an order, sign up to receive email newsletters, or participate in promotions, etc.) when we ask you to provide certain information about yourself, such as your name, shipping and billing addresses, telephone number, email address, credit card information, etc. We also maintain a record of your online purchases from our Website. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to make purchases, participate in special offers, or access certain content on our Website.
Using Information About You.
We will use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order or registration, analyzing trends and statistics, informing you of our products, services and special offers. We use obtained information to enhance and personalize your shopping experience with us, to communicate with you about our products and special offers that may be of interest to you, and for other promotional purposes.
Returns and Exchanges
All buyers must notify me of their wish to return the items within 24 hrs of receiving your package. Delivery confirmation will show me when you received the package. This is non-negotiable to prevent people wearing an item I made for 1 night and then returning it for a refund. These items are hand-made and take time, they are not factory produced. Customer paying for return shipping.
All returns must be in original packaging with receipts, and not worn.
Please be advised the following are NOT subject to refund:
1. Shipping fees,
2. Products customized in any way.
For non-custom made sizes and items there is a re-stocking fee of $5.00 for collars/accessories and $10.00 for each pair of restraints.
If you want to return an ODDO product, please follow the simple procedure:
1. Please contact me for my shipping address.
2. Put the item into well packed envelope with some filler inside, so that the product will not be damaged (shipping insurance is strongly recommended). The buyer will be responsible for any loss or damage to the returned item. Kindly obtain a tracking number.
3. E-mail me tracking number. I will make a refund to your PayPal account upon package arrival.
Editing, Updating, Correcting and Deleting Information About You
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by calling us, or by sending us an email. Please be sure to include your email address, full name, mailing address and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us in the same manner described above along with the current information on our records and the information that you would like our records updated to.
Please note that these requests may take up to 6-8 weeks to become effective, particularly when the changes affect postal mailings. In addition, when you purchase from us online, we may need to contact you via phone, email or physical mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us. Also note, if you delete certain information you may not be able to continue to purchase products or access other portions of our Website without entering additional information.
We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, however, much like offline transactions, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take every precaution to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our Websites, and you do so at your own risk. Rest assured, once we receive your transmission, we will do our best to protect its security on our systems.
Links to Third Party Sites
Disclaimer of Liability
ODDO accepts no responsibility for injuries sustained while using my products. The purchaser assumes all risk and liability of use for all of my products. Please be safe, sane, and consensual!
All ODDO Brand products appearing on this website are trademarks of ODDO. Pictures may not be copied and used for other sites or to represent any non ODDO products sold by any other vendor.